What this service solves
A floor drain can clog on its own when sediment, laundry lint, and debris settle into the trap or branch line. But a floor drain can also back up because the main sewer line is blocked downstream. Since the basement floor drain is often the lowest opening in the system, water or sewage may show up there first.
That distinction matters. Cleaning the floor drain does nothing if the real blockage is in the main sewer line. We read the pattern — whether it backs up on its own, when the washer runs, or when several fixtures drain — and clean the line that is actually causing the problem.
Signs you should call
- Water or sewage rises out of the basement floor drain
- It backs up when the washing machine drains
- Several fixtures upstairs are slow at the same time
- It surfaces during heavy rain or snowmelt
- A sewer smell lingers around the drain
How the service call works
- Determine whether the backup is the floor drain itself or the main line
- Clear the floor drain trap and branch line if that is the source
- Cable or jet the main line when the backup is downstream
- Run water and watch the drain under load
- Recommend a camera inspection if roots or infiltration are likely